Frequently Asked Questions
For any questions you may have about VitalChek services, or if you need help ordering vital records, please refer to Frequently Asked Questions.
FAQOrder Status Update
Have you already placed an order through VitalChek and want to know the status of your order?
Check your VitalChek Order StatusPLEASE NOTE: to retrieve your order status, you will need your complete order number and PIN from your order confirmation.
About VitalChek
VitalChek, a LexisNexis© Risk Solutions company, is proud to be America’s leading source for ordering express birth certificates and other vital records online quickly, easily and securely. We are a government-authorized service with more than 30 years’ experience partnering with hundreds of vital record agencies across the nation. We pioneered the process of ordering vital records remotely in 1987, and continue to provide the highest level of security and convenient certificate ordering solutions. If you need help when attempting to obtain a certificate, please contact us.
Learn more about VitalChekContact Us
Email Us
If you did not find what you needed in the FAQ section, please email us and we would be happy to assist you.
Ask a QuestionNeed to Chat?
Chat Hours:
Monday: 8:00AM to 5:00PM CentralTuesday: 8:00AM to 5:00PM CentralWednesday: 8:00AM to 5:00PM CentralThursday: 8:00AM to 5:00PM CentralFriday: 8:00AM to 5:00PM Central
Chat Now