What is the status of my order?

You can check the status of your order by logging in to the Manage My Order tab of the VitalChek.com website. You will need your 8-digit order number and 6-digit PIN, which are found in your Order Confirmation Email.

If you need additional information not shown by the order status information above, please contact us at 1-800-255-2414.

Please note: estimated processing and shipping timeframes will vary by order, depending on the location your certificate originates from. The processing time starts once all required documentation has been submitted and approved.